Feedback and Complaints

The Board and Management of Cardinal Care Services Proprietary Limited take complaints very seriously. Although we always make an effort to resolve conflicts, there may be occasions when you would prefer to speak with a disinterested third party. To do so, please reach out to :

The Office of the Health Ombudsman, Queensland.
Call
133 OHO (133 646)
Monday to Friday
Phone lines are open between 9.30 am–11.30 am and 1 pm–4.00 pm (until 31 March 2023)
Closed public holidays.

The NDIS Quality and Safeguards Commission at 1800 035 544, or complete the complaint form at www.ndiscommission.gov.au

Feedback & Complaint for client in Northern Territory
Health and Community Services Complaints Commission on 1800 004 474 or
visit http://www.hcscc.nt.gov.au/about/talk-up/